Spiral is the award-winning platform that helps community banks grow deposits and build deep relationships that boost retention and increase loans through personalized banking experiences. With Spiral, you can be the primary institution for savings accounts, cards, loans, giving, and more.
By adding Spiral's turnkey experiences, community banks can empower their customers to achieve financial freedom and easily support their communities through any online bank account, debit card, or credit card. With Spiral, customers can:
Swipe. Save. Impact: Save money and achieve community impact easily with everyday purchases.
Easily save for life’s dreams and goals: Get personalized insights, build easy savings habits, and save automatically without thinking about it.
Be community heroes: Support important causes and achieve community impact easily with each transaction. Donate to favorite charities and manage all charitable giving from their digital banking accounts.
Within the first 90 days of account opening, account holders who used Spiral had:
Up to 3.6x More Transactions
Up to 3x More Deposits
Up to 30% Higher Engagement
Spiral helps financial institutions with the following problems:
Retention and Loyalty: Building customer loyalty and reaching "Top-of-Wallet" status is increasingly challenging.
Driving Deposits: In an intensely competitive market, financial institutions face mounting pressure to increase deposits and boost overall revenue.
Expanding Account Penetration and Wallet Share: Maximizing account penetration and capturing a larger share of customers' financial activity is critical.
Staying Relevant: Community financial institutions face growing challenges in attracting and retaining younger consumers, including Millennials and Gen-Z.
High Customer Acquisition Costs: Rising acquisition costs impact growth and profitability.
Standing Out in a Competitive Market: Differentiation is difficult for institutions offering similar tools and offerings, which impacts customer attraction and retention.
Building Stronger Communities: Financial institutions struggle to integrate community and social impact features into their products.
Turnkey Personalized Experiences —Already Built Into Your Digital Banking
Swipe. Save. Impact: Customers can round up everyday purchases to save for their future and to support their charitable causes, such as feeding families, saving animals, planting trees, and other local cause categories.
Personalized Impact: Customers can easily donate to 1.5 million US charities (community, local, or national) from a Giving Center in their banking account.
Deposit Growth: Offer gamified digital experiences to increase customer engagement, leading to higher deposits and increased spending on debit and credit cards.
Churn, Loyalty, and Retention: Increase loyalty and retention by allowing customers to easily save, earn, and manage their charitable giving from their bank account and get an annual tax report.
Attract Nonprofit Businesses: Financial institutions can raise donation deposits for local charities through everyday banking.
Increase Account Penetration and Wallet Share: Encourage sticky deposits, payments, and hard-to-switch accounts, creating a larger wallet share and boosting long-term loyalty.
Boost Relevance: Attract younger consumers by offering personalized experiences that appeal to younger consumers who value financial freedom and social responsibility.
Market Differentiation: Stand out from competitors with unique features that customers love.
Community Strengthening: Build a stronger community by empowering people to support their favorite causes and nonprofits in their communities through everyday banking.
Trusted by leading financial institutions nationwide
"Spiral deepens our engagement and allows our customers to save for their dreams while making a positive impact within their communities."
– President and CEO, West Shore Bank
"Adding Spiral allows our customers to effortlessly grow their savings and donate to causes they care about in a way that fits their unique needs and values."
– President & COO, Timberland Bank
"We chose Spiral to help us grow deposits, attract younger households, and differentiate our brand!"
– Chief Retail Banking Officer, Webster Five Bank
Want to know more? Contact us here to get a quick demo!
20% Discount to ICBA Members!
https://www.spiral.us/banks