IntraFi, shared an update Posted4 days AGO Banking with Interest, a podcast by IntraFi, features in-depth analysis and insight into the policy changes reshaping the banking industry. With insightful interviews and previews of pending policy challenges, the podcast is an essential listen for anyone connected to the financial services industry. www.intrafi.comBanking with Interest Podcast Hosted by Rob Blackwell | Intrafi®Banking with Interest,... Read More Banking with Interest, a podcast by IntraFi, features in-depth analysis and insight into the policy changes reshaping the banking industry. With insightful interviews and previews of pending policy challenges, the podcast is an essential listen for anyone connected to the financial services industry. www.intrafi.comBanking with Interest Podcast Hosted by Rob Blackwell | Intrafi®Banking with Interest, a podcast by IntraFi, features in-depth analysis and insight into the policy changes reshaping the banking industry. With insightful interviews and previews of pending policy challenges, the podcast is an essential listen for anyone connected to the financial services industry. Banking with Interest is hosted by Rob Blackwell, an award-winning former journalist with more than two decades of experience as an expert on financial services policy. He is now Chief Content Officer and Head of External Affairs with IntraFi. Read Less
KlariVis, posted a resource Posted5 days AGO Your AI Strategy Is Really Your Data Strategy https://klarivis.com/insight/article/your-ai-strategy-is-really-your-data-strategy/?&utm_source=association&utm_medium=partner&utm_campaign=2026_article_ai_strategy&utm_content=icba_psp_page_text Lately I’ve been writing about the forces pressing in on community banks, from deposits quietly moving onto crypto rails to fraud that keeps getting harder to spot. AI sits ... Read more
Avannis, LLC, shared an update Posted5 days AGO https://us.avannis.com/why-benchmarking-matters-in-customer-feedback/ us.avannis.comWhy Benchmarking Matters in Customer Feedback - Avannis Inc.Benchmarking helps community financial institutions (CFIs) avoid reacting too quickly to an individual number, or treating every result as equally important. Customer feedback is most useful when leaders understand what their scores actually mean, and reading... Read More https://us.avannis.com/why-benchmarking-matters-in-customer-feedback/ us.avannis.comWhy Benchmarking Matters in Customer Feedback - Avannis Inc.Benchmarking helps community financial institutions (CFIs) avoid reacting too quickly to an individual number, or treating every result as equally important. Customer feedback is most useful when leaders understand what their scores actually mean, and reading benchmarks in perspective can... Read Less
Avannis, LLC, shared an update Posted5 days AGO https://us.avannis.com/coordination-is-key-disconnected-feedback-in-the-customer-experience-journey/ us.avannis.comCoordination is Key: Disconnected Feedback in the Customer Experience Journey - Avannis Inc.Many client feedback programs rely on surveys connected to existing operational systems (like call centers or digital platforms) and customer feedback tools. Different departments or lines of... Read More https://us.avannis.com/coordination-is-key-disconnected-feedback-in-the-customer-experience-journey/ us.avannis.comCoordination is Key: Disconnected Feedback in the Customer Experience Journey - Avannis Inc.Many client feedback programs rely on surveys connected to existing operational systems (like call centers or digital platforms) and customer feedback tools. Different departments or lines of business may even run their own listening efforts independently, each focused on improving... Read Less
Avannis, LLC, posted a resource Posted5 days AGO Why Benchmarking Matters in Customer Experience Feedback https://us.avannis.com/why-benchmarking-matters-in-customer-feedback/ Benchmarking helps community financial institutions (CFIs) avoid reacting too quickly to an individual number, or treating every result as equally important. Customer ... Read more
i2c, shared an update Posted10 days AGO Fraud Doesn't Just Cost You Money, It Costs You Trust Fraud is compounding faster than most defenses can keep up, and it's not just hitting the bottom line. Half of institutions say it's eroding customer loyalty too. Meanwhile, false declines are quietly pushing good customers away just as fast. According to PYMNTS Intelligence, nearly 1 in 3 cardholders who experience a false decline... Read More Fraud Doesn't Just Cost You Money, It Costs You Trust Fraud is compounding faster than most defenses can keep up, and it's not just hitting the bottom line. Half of institutions say it's eroding customer loyalty too. Meanwhile, false declines are quietly pushing good customers away just as fast. According to PYMNTS Intelligence, nearly 1 in 3 cardholders who experience a false decline will use that card less frequently or stop using it altogether. The institutions pulling ahead are ditching static rules for real-time, embedded fraud intelligence. Read the full article here www.i2cinc.comThe Real Cost of an Outdated Fraud Strategy in PaymentsFraud is evolving faster than traditional defenses. Explore the financial and operational impact of outdated fraud strategies and the value of real-time protection. Read Less
IntraFi, shared an update Posted11 days AGO Reduce Collateralization: A Path to Greater Efficiency and Depositor Satisfaction Managing deposit collateralization can be a challenge in any environment. But in today's volatile financial landscape, the liquidity constraints imposed by collateral can be especially burdensome. Read More www.intrafi.comReduce Collateralization: A Path to Greater Efficiency and Depositor SatisfactionManaging... Read More Reduce Collateralization: A Path to Greater Efficiency and Depositor Satisfaction Managing deposit collateralization can be a challenge in any environment. But in today's volatile financial landscape, the liquidity constraints imposed by collateral can be especially burdensome. Read More www.intrafi.comReduce Collateralization: A Path to Greater Efficiency and Depositor SatisfactionManaging deposit collateralization can be a challenge in any environment. But in today's volatile financial landscape, the liquidity constraints imposed by collateral can be especially burdensome. Read Less