Why Benchmarking Matters in Customer Experience Feedback Posted7/7/2026 11:40:42 AM https://us.avannis.com/why-benchmarking-matters-in-customer-feedback/ Benchmarking helps community financial institutions (CFIs) avoid reacting too quickly to an individual number, or treating every result as equally important. Customer feedback is most useful when leaders understand what their scores actually mean, and reading benchmarks in perspective can help CFIs decide on appropriate next steps. Benchmarking also helps them avoid two common reactions: Responding too quickly to an individual number without knowing it’s actually unusual, and treating every score as equally urgent. Posted byAvannis, LLC Read More
Most Valuable Use Case in Banking No One is Talking About Posted11/10/2025 11:34:29 AM https://us.avannis.com/ai-in-banking-the-most-valuable-use-case-no-one-talks-abo... FIs don’t have a data problem. They have a resource problem. Posted byAvannis, LLC Read More
Best Community Bank to Work For Winners-2024 Posted12/3/2024 1:08:28 PM https://www.independentbanker.org/article/2024/12/01/best-community-banks-to-wor... See the link below to Independent Banker's article announcing the winners of the Best Community Bank to Work For competition.Avannis is proud to partner with ICBA to provide this research to the community banking market--Avannis' ONLY market! Posted byAvannis, LLC Read More
ICBA Voice of Customer Membership Benefit E-Summary Posted12/3/2024 1:04:34 PM Avannis allows your bank to LISTEN EVERYWHERE. This e-summary overviews the customer-facing benefit that carries a $0 setup fee. Posted byAvannis, LLC Read More