ICBA Solutions Directory

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Functional Area

- Compliance 38
  - AML/BSA/Patriot/FACTA/HMDA/KYC 8
  - Call Report 3
  - CECL (Current Expected Credit Loss) 7
  - CRA 4
  - ESG 3
- Finance & Accounting 17
  - Accounts Payable/Recievable 3
  - Basel II 0
  - Risk Analytics 5
- HR & Management 16
  - Board and Governance 4
- IT (Information Technology) 31
- Lending: Commercial 32
  - Agriculture Lending /USDA 3
  - Asset-Based Lending 5
  - Construction Lending 7
  - Equipment Financing 7
  - Healthcare Financing 1
  - Marketplace Lending 0
  - Real Estate Lending 9
- Lending: Consumer 27
  - Auto 5
  - Credit Card Origination 3
  - Home Equity 7
  - Mortgage 9
  - Personal 6
- Marketing & Sales 23
- Payments 16
  - ACH 3
  - ATM 2
  - Checks 3
  - Merchant 5
  - Plastics 3
- Retail & Branch Management 5
  - Facilities 0
  - Staffing 1
  - Teller 1
- Risk & Security 30
  - Cybersecurity 12
  - Physical Security 0
  - Risk Management 17

Specialization

- Consulting & Strategy 49
  - Business Valuations(s) (CBAG)0 2
  - ESG04 / Compliance (Mgmt) 0
  - Legal Services/Strategy 2
  - M&A 9
  - Marketing Strategy & Consulting 13
  - Reg Tech Consulting 4
  - Risk Management 15
- Customer Aquisition & Retention 19
  - Affinity Programs 2
  - Attract Underbanked Populations 4
  - Customer Cross-Sell 7
  - Fee Income Programs 2
  - Loyalty Rewards Program 3
- Customer Experience 22
  - Alerts & Notifications 2
  - Branching-Design 2
  - Customer Experience Management/Surveys 4
  - Customer Relationship Management 5
  - Personalized insights 6
  - Web Site Development & Hosting 5
- Data & Analytics 40
  - Compliance Data 9
  - Customer Dashboards and Insights 7
  - Loan Portfolio 7
  - Market Data 6
  - Peer Analysis 8
- Deposit Management 19
  - Cash Management/ Funding/Liquidity 11
  - CD Management 2
  - Deposit Pricing 5
  - Public Funds 1
- Digital Banking 27
  - Card Controls 1
  - Digital Payments 4
  - Digital Wallet 4
  - Digital/Mobile Banking 15
  - Mobile Capture 3
  - Online Bill Pay 2
  - Real-Time Payments 4
- Facilities 2
  - Branch Design 1
  - Facilities Management 1
  - Office Design Build 1
  - Office Supplies & Furniture 2
- Financial Management 35
  - Accounting/Audit Services/Internal Audit 4
  - Accounts Payable/Procurement 0
  - Balance Sheet Management 8
  - Capital Planning 13
  - Financial & Profitability Management 7
  - Financial Services 4
- HR Management & Benefits 8
  - Bank Owned Life Insurance 3
  - Compensation 3
  - Credit Life/Disability 0
  - Executive Search 1
  - Group Health & Related 0
  - Health Savings Accounts (HSA) 1
  - Succession Planning 3
- Insurance For Bank & Employees 9
  - Actuarial Services 0
  - Bond, D&O, E&O, EPL 5
  - Credit Life/Disability 1
  - Cybersecurity Insurance 2
  - Group Health & Related 1
- Loan Processing & Operations 29
  - Appraisal Management 2
  - Credit Reporting/Income Verification 2
  - Digital/Online Lending 8
  - Loan Origination 13
  - Loan Pricing 6
  - Loan Review Services 7
  - Loan Workflow Automation 12
  - Mortgage & Home Equity Processing 3
  - Mortgage & Home Equity Services 3
- Marketing 22
  - Advertising 5
  - Branding 6
  - Mailing Services 4
  - Marketing/Promotions 6
  - Promotions/Events/Fulfillment 3
  - Public Relations 0
  - Social Media Management 2
  - Web Site Development & Hosting 2
- Mortgage Secondary Market and Servicing 5
  - Mortgage Subservicing 1
  - Secondary Market Sales 4
- Payments Products & Equipment 9
  - ATM Equipment & Maintenance 0
  - Checks 3
  - Coin & Currency Equipment 1
  - Corporate Payments/ACH/Digital Lockbox 2
  - Merchant Solution Equipment 1
- Payments Servicing 13
  - ATM/POS Network 2
  - Check Services 1
  - Correspondent Services 1
  - Deposits 2
  - Item Processing/Remittance 3
  - Merchant Referral Services 2
  - Merchant Services 4
  - Payments Consulting 4
  - Treasury management 1
- Risk Management 30
  - Asset Liability Management 5
  - Business Continuity 4
  - Credit Reporting/Income Verification 1
  - Disaster Recovery 3
  - Enterprise Risk Management 6
  - Fraud Management 6
  - Fraud Mitigation 6
  - Identity Theft/Fraud Solutions 5
  - Penetration Testing 2
- Securities, Bonds & Investments 7
  - Bonds 5
  - Interest Rate Swap 2
  - Securities 6
  - Stock Transfer Services 1
- Software 33
  - Accounting Software 0
  - Compliance Workflow Software 6
  - HR Software 3
  - Lending Software 12
  - Payments Software 4
  - Risk Management Software 8
- Tech & Operations Management 33
  - Back-end automation (i.e. bots) 3
  - Cloud Computing 7
  - Core System and Processing 7
  - Data Processing 5
  - Enterprise Conversion Services 3
  - Information Services 5
  - Intelligent Automation 5
  - Network 3
  - Operations & Automation 13
  - Vendor Management 9
- Training 12
  - Banker Training 6
  - Commercial Lending Training 3
  - Compliance Training 3
  - Consumer Lending Training 2
  - Fraud Training 2
  - Management Training 4
  - Mortgage Training 2
  - Risk Management Training 3
  - Teller Training 3

Solutions for my Customers

- Customer Experience 12
  - Alerts & Notifications 4
  - Personalized insights 5
  - Training 3
- Customer Fraud Management 6
  - Alerts & Card Controls 0
  - Identity Theft/Fraud Solutions 2
- Digital Banking 17
  - Digital Payments 2
  - Digital Wallet 2
  - Digital/ Mobile Banking 8
  - Online Bill Pay 2
  - Real-Time 2
- Insurance Products 6
  - Bond, D&O, E&O, EPL5 1
  - Credit Life/Disability 0
  - Cybersecurity Insurance 1
  - Flood Insurance 0
  - Group Health & Related 0
  - Property & Casualty 4
- Loan Origination 11
  - Digital/Online Lending 8
- Marketing 6
  - Affinity Programs 1
  - Customer Cross-Sell 3
  - Loyalty Rewards Program 1
- Payments 6
  - ATM Equipment & Maintenance 0
  - Checks 2
  - Coin & Currency Equipment 0
  - Corporate Payments/ ACH/ Digital Lockbox 2
  - Merchant Solution Equipment 2
- Wealth Management 7
  - Balance Sheet Management 0
  - Cash Management/ Funding/Liquidity 0
  - Financial & Profitability Management 0
  - Investments 4
  - Personal Financial Planning/ Investment Advisory 2
  - Retirement Plans 4
  - Stock Transfer Services 1

Core Processor

- (Any) Core Agnostic 33
- Automated Systems 1
- Backbase 0
- Bricknode 0
- CSI 1
- DCI 1
- ERI 0
- Finacle 0
- Finastra 0
- FIS 1
- FISA Group 0
- Fiserv 2
- Forbis 0
- Gartner 0
- IBT Apps 1
- Infosys Finacle 0
- Jack Henry & Associates 3
- Mambu 0
- nCino 0
- Novatti 0
- Oracle 0
- Oracle FLEXCUBE 0
- SAP 0
- SHAZAM 0
- Tata Consultancy Services 0
- Temenos 0

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Cetera

	400 First St., Suite 300, Saint Cloud MN 56301-3661, UNITED STATES
	http://www.ceterafinancialinstitutions.com/